Terms & Conditions
1. About this store
Vaadi Foods sells pure organic produce from the Kashmir valley — GI-tagged Kashmiri saffron, Mamra almonds, snow walnuts, raw honey and mixed dry fruits. Orders are placed on this website and confirmed on WhatsApp. The store is operated from Srinagar, Jammu & Kashmir, India.
2. Prices — to be confirmed
Prices are listed on each product page, based on current online rates for the same products (checked 8 November 2026). Prices may change with the harvest season; the price shown on the product page at order time is the price that applies. One product — Pro Gain Powder — has its price confirmed by the owner. No order is binding until the owner has confirmed the delivery charges and you have agreed to them.
3. Ordering
Add products to your cart, fill in your delivery details at checkout, and send the order on WhatsApp. Your order is received when the owner replies and confirms it. We may decline or cancel an order (for example, if a product is out of stock) — in that case no payment will be due.
4. Payment
Payment is by UPI only, to UPI ID 7006334417@okhdfcbank (payee: Vaadi Foods), and only after the owner has confirmed your total on WhatsApp. There is no payment gateway on this website and no card payment. Do not pay in advance to any other UPI ID or account claiming to be Vaadi Foods, and never share OTPs, PINs or card details with anyone.
5. Shipping and delivery — to be confirmed
Orders are dispatched from Srinagar. Delivery charges and delivery time depend on your address, the weight of the order and the courier available at the time — both are confirmed by the owner for your order before you pay. Delivery times are estimates, not guarantees; delays by the courier are outside our control, but we will help you track the parcel.
6. Returns and refunds — to be confirmed
Our returns and refunds policy is still being finalised and will be published here once confirmed by the owner. Until then, this applies: if a product arrives damaged, wrong or spoiled, contact us on WhatsApp (+91 99062 82829) within 48 hours of delivery with a photo of the product and the packaging, and we will arrange a replacement or a refund for that item. Food products that have been opened or used cannot be returned, except where the product is faulty. Any refund is made to the same UPI account used for payment.
7. Product information
Product descriptions describe the origin, grade and nature of the produce. Natural products vary by harvest — colour, size and taste may differ slightly between batches. The saffron sold is GI-tagged Kashmiri saffron from Pampore. Nothing on this site is medical advice: if you have an allergy (for example, to tree nuts) or a medical condition, check with a doctor before consuming any product.
8. Contact
Questions about these terms: email nasirashraf06@gmail.com or WhatsApp +91 99062 82829.